Terms of service

By accessing our store and placing an order with neatly., you agree to the following terms. These terms are governed by the laws of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002 (ECT Act).

Product Use

neatly. smooth crease release mist is a fabric spray intended for use on compatible everyday materials. It is your responsibility to read all product instructions, warnings, and fabric compatibility guidelines before use. neatly. is not liable for damage arising from incorrect use, application to incompatible fabrics, or failure to perform a patch test prior to use.

Limitation of Liability

To the fullest extent permitted by South African law, neatly. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, including but not limited to damage to clothing, fabric, or personal property. Our maximum liability to you shall not exceed the value of the product purchased.

Pricing & Availability

All prices are listed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. Product availability is subject to stock levels and may change without notice.

Orders & Payment

By placing an order, you confirm that you are 18 years or older or have parental consent to purchase. Orders are confirmed only upon successful payment via our approved payment gateway. We reserve the right to cancel orders at our discretion, in which case a full refund will be issued.

Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.